Customer service management is the supply chain management process that represents the firm's face to the customer. The process is the key point of contact for administering products and service agreements(PSAs) developed by customer teams as part of the customer relationship management process. The goal is to provide a single source of customer information, such as product availability and order status. Customer service management requires a real-time system to respond to customer's inquiries and facilitate order placement. 

     Cake is a soft sweet food made from a mixture of flour, fat, eggs, sugar, and other ingredients, baked and sometimes iced or decorated. Cake making had become one of the most lucrative jobs in the world. Through delivery of fine taste, colour, texture, structure and appealing smells.

CAS provides 99.9% practical drilling in cake making, with knowledge of varieties of cake productions and decorations.

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     Event management is the application of project management to the creation and development of large-scale events such as festivals, conferences, ceremonies, weddings, formal parties, concerts, or conventions. It involves studying the brand, identifying its target audience, devising the event concept, and coordinating the technical aspects before actually launching the event.