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The Tour Operation Management course is a comprehensive training program providing individuals with the knowledge, skills, and practical insights required to manage and operate tour operations successfully. This course explores the fundamental principles, strategies, and best practices in planning, organizing, and executing memorable and profitable tours for a diverse clientele. It is a regular /Master Class […]

Airline Customer Service or Customer Service Management course in partnership with the Chartered Institute of Customer Relationship Management (CICRM). Excellence is a comprehensive training program designed to equip individuals with the knowledge, skills, and mindset required to deliver exceptional customer service in the airline industry. This course explores the critical role of customer service in creating

A Helicopter Landing Officer (HLO) is a trained professional overseeing and managing helicopter landing operations. They are vital in ensuring safe and efficient helicopter landings and takeoffs, particularly in challenging environments such as offshore platforms, helipads, or remote locations. Helicopter Landing Officers play a crucial role in ensuring helicopter landings’ safe and efficient operations. Their

A flight attendant, cabin crew, or air hostess/air steward is crucial in ensuring passengers’ safety, comfort, and well-being during flights. These dedicated professionals are responsible for delivering excellent customer service, maintaining cabin safety, and assisting passengers throughout their journey. Their dedication, professionalism, and commitment contribute to passengers’ overall positive travel experience. Learn, do medicals, and

The Cargo Handling course is a specialized program designed to equip individuals with the knowledge and skills required to handle cargo in the aviation industry. This comprehensive training covers various aspects of cargo operations, including loading, unloading, storage, and documentation

The Flight Dispatch course is a specialized program designed to provide individuals with the knowledge and skills necessary to work as flight dispatchers in the aviation industry. Flight dispatchers play a crucial role in flight operations, ensuring the safe and efficient planning and execution of flights.

Computerized Reservation Systems, commonly known as Global Distribution Systems (GDS), are integral to the travel and hospitality industry. These systems are crucial in automating and streamlining the reservation and booking processes for various travel-related services, including airline tickets, hotel accommodations, car rentals, etc. GDS platforms serve as centralized databases that provide travel agents, online travel

Travels and Tourism Management (TTM) is a specialized program designed to equip individuals with the skills and knowledge required to excel in managing travel and tourism businesses. This comprehensive training program provides students with a deep understanding of the various aspects of the travel and tourism industry, including destination management, tour operations, customer service, marketing,

Hotel and Hospitality Management (HHM) is a comprehensive program designed to equip individuals with the skills and knowledge necessary to excel in managing hotels, resorts, and other establishments within the hospitality industry. This specialized training program provides students with a deep understanding of the diverse aspects involved in hotel operations, guest services, and hospitality management.

Travel Agency Management (TAM) is a comprehensive course designed to provide individuals with the necessary skills and knowledge to manage a travel agency. This specialized training program equips students with a deep understanding of the travel industry and the tools and techniques required to operate a successful travel agency business. During the TAM course, students